Privacy Policy

Next Level Group

Effective Date: [Insert Effective Date]

1. Introduction

At Next Level Group (“us,” “we,” “our,” or the “Company”), we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals.

In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws
  • Quebec Law 25
  • The EU’s General Data Protection Regulation (GDPR)
  • Brazil’s Data Protection Legislation (LGPD)
  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Texas Data Privacy and Security Act (TDPSA)
  • Oregon Consumer Privacy Act (OCPA)
  • Montana Consumer Data Privacy Act
  • Delaware Personal Data Privacy Act
  • Nebraska Data Privacy Law
  • New Hampshire Data Privacy Act
  • New Jersey Data Privacy Act
  • Minnesota Consumer Data Privacy Act
  • Maryland Online Consumer Protection Act
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Policy applies to all Next Level Group websites, domains, applications, services, and products.

This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through non-Next Level Group links that we may provide. These sites operate independently and have their own privacy practices. We are not responsible for their content or data handling practices.

Processing Activities

This Policy applies when you interact with us by doing any of the following:

  • Use our applications and services as an authorized user
  • Visit any of our websites that link to this Privacy Policy

2. Personal Data We Collect

Types of Personal Data

When you make a purchase, inquire about services, or use our platforms, we may collect the following information:

  • Account Information: Name, email address, phone number, login credentials
  • Payment Information: Billing address, phone number, credit/debit card or other payment method
  • Device & Usage Data: IP address, browser type/version, device identifiers, system logs, usage trends
  • Demographic & Profile Data: Preferences, job title, company, or industry information
  • Content & Communications: Messages, inquiries, feedback, and any content you provide
  • Marketing & Research Data: Responses to surveys, opt-ins, and interactions with campaigns

Sources of Collection

We collect data from:

  1. You directly — via forms, signups, purchases, or communications
  2. Automated technologies — cookies, server logs, session replay tools, analytics platforms
  3. Third parties — payment processors, analytics providers, social media platforms, fraud prevention partners

If you provide Personal Data relating to other individuals, you confirm you have the authority to do so.

3. Purpose and Legal Basis for Processing

We use your Personal Data to:

  • Provide, maintain, and improve our services
  • Communicate with you regarding inquiries, support, or updates
  • Process transactions and payments
  • Conduct marketing and promotional efforts (with consent)
  • Analyze usage and performance of our websites and services
  • Ensure compliance, security, and fraud prevention

Legal Basis (GDPR & related laws):

  • Consent: For marketing, tracking, and optional features
  • Contractual necessity: To deliver services you purchase or request
  • Legitimate interest: To secure, optimize, and improve services
  • Legal obligation: Where processing is required by law

4. International Data Transfer and Storage

We may process and store Personal Data in countries outside your region of residence. Where required, we rely on legal mechanisms such as Standard Contractual Clauses (SCCs) to safeguard cross-border transfers in line with GDPR and other regulations.

5. Sharing and Disclosure

We may share Personal Data with:

  • Service providers: Hosting, analytics, marketing agencies, customer support, payment processors
  • Legal/governmental authorities: To comply with legal obligations or protect safety/property
  • Business transfers: In case of a merger, acquisition, or asset sale
  • Fraud prevention partners: To reduce risk and protect security
  • With consent: When you authorize us to share information

We do not sell Personal Data.

6. Cookies and Tracking

We use cookies and tracking technologies to:

  • Enable website functionality (strictly necessary cookies)
  • Remember preferences (preference cookies)
  • Provide personalized experiences (personalization cookies)
  • Analyze and improve website performance (analytics cookies)

You can manage or disable cookies in your browser settings.

7. Retention & Deletion

We retain Personal Data only as long as necessary for the purposes stated above or as required by law. When no longer needed, we securely delete or anonymize data.

8. Security

We employ technical, administrative, and physical safeguards to protect Personal Data from unauthorized access, use, disclosure, or alteration.

In the event of a data breach, we will notify you and regulators where legally required.

9. Children’s Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect data from children. If we become aware of such data collection, we will delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request copies of your Personal Data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (“right to be forgotten”)
  • Restriction: Limit certain types of processing
  • Portability: Obtain data in a transferable format
  • Opt-out: Object to data sales, targeted advertising, or profiling
  • Objection: Stop processing based on legitimate interest
  • Non-discrimination: Not be penalized for exercising your rights
  • Complaint/Appeal: File complaints with regulators or our privacy team
  • Withdraw consent: Stop marketing or optional processing at any time

To exercise these rights, please contact us (see Section 12: Contact Us).

11. Business Transfers

In the event of a merger, acquisition, or asset transfer, your data may be part of the transferred assets. You will be notified in advance of changes to data control.

12. Changes to This Policy

We may update this Policy periodically. Updates will be posted on our website with a new effective date. Your continued use of our services constitutes acceptance of the revised Policy.

13. Contact Us

For questions, requests, or complaints regarding this Privacy Policy:

Next Level Group
Email: [Insert Privacy Email]
Phone: [Insert Privacy Contact Number]

If you are in the EEA, you may also contact your local Data Protection Authority: https://edpb.europa.eu/about-edpb/about-edpb/members_en